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David from Crown and Shield did a great job when servicing the house! He was thorough and professional plus he provided good information on best practices. Highly recommend. Thank you!

Always prompt, always professional and always personable. Highly recommend!

All staff are extremely professional and courteous.

It was clean and they're friendly.

Their technician Brandon was kind, knowledgeable, and communicative. Scheduling with their office was also smooth. The wait time was as expected to get the tech to come to my home. Overall, a very positive experience with this company. Would absolutely recommend them!

We have used Crown and Shield for a number of years now for rats. They have always been dependable and do a great job for us. We like supporting local businesses whenever we can.

Dependable service and good communication

David was our technician. Wow he knows more than I would ever want to know about pests. He was professional and friendly. He listened to my concerns and gave me great tips.

An absolutely wonderful company to work with, and Petaluma local. From the team in house scheduling to the technicians that service your home, all are incredibly nice, very responsive, help, and so professional. The only choice when taking care of your home.

All Crown & Shield staff, the folks at the main office and the technicians who come to our home, are very professional, knowledgeable, friendly, and thorough. They're almost always able to squeeze us in for last minute or same day appointments if a new issue comes up. They tolerate my endless questions, charge a fair price, share helpful tips and best practices, and (most importantly!) have helped clear up the pest issues in our house -- ants and mice. Special shoutouts and thanks go to Peter, David, Aurora, and Stephania in particular.

I asked for help with rats under my mobile home, which on one occasion had gotten into the house. Brandon and the technician team set traps for the rats but none were stupid enough to get caught. The team blocked the underside of my house with cement and rocks to prevent rodent entry. About three weeks later, one rat was found in a trap. Brandon noticed that there were a few places missed on the blocking procedure and scheduled more exterior work. After that, he set more traps. He returned today and found no more rats in traps. Apparently, the rat battle has been won by the humans.

David was terrific! Explained everything he was doing and presented treatment options clearly. Extremely respectful of my home and pet. Will definitely recommend this company to others with pest issues.